Administrative Associate for Student Services job in Rochester, Minnesota at University of Minnesota | Search Jobs Nearby or Remote Jobs (2024)

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About the Job


The Administrative Associate for Student Services, reporting to the Assistant Vice Chancellor for Student Success, Engagement, and Equity (SSEE) will manage and support the daily and strategic operations of the SSEE area, including support of student financial aid/One Stop at the University of Minnesota Rochester (UMR). This position provides executive level coordination and student-centered support, acting as the "front door" into the SSEE area. They are responsible for establishing and maintaining a professional and cooperative working environment and for optimizing organizational effectiveness. The position requires an in-depth understanding of major initiatives, programs, and issues impacting UMR and professional-level knowledge of university administration as well as UMR academic and student development programs, and the ability for independent decision-making based on that extensive knowledge. The Administrative Associate for Student Services exercises sound judgment, tact, and the utmost diplomacy and discretion, has a thorough understanding of the priorities, expectations, and SSEE impact on student success and retention, and takes these into account in coordinating complex schedules and goals. In addition, the position requires the ability to develop a professional level knowledge of academic leadership at the University of Minnesota System level; student development and academic peers at institutions internal and external to the UM System.

Duties and Responsibilities

Office Management-35%

  • General office administration and operations, including meeting scheduling and meeting note taking, room and event set-up/tear-down, catering for SSEE team
    events (retreats, workshops, etc.)
  • Maintain scheduling of SSEE offices
  • Greet and direct guests and student employees are not present, triage student walk-ins, and answer and respond to office inquiries
  • Provide referral support to student services, guidance on how to schedule counseling appointments, etc.
  • Supervise and train student employees working in SSEE including oversight of the Canvas site
  • Track SSEE budgets to effectively and efficiently manage funds
  • Use UMarket and MyWallet (university purchasing card) to purchase supply and catering needs
  • Assist in scheduling rooms for SSEE events and meetings) Assist in scheduling testing room and managing the proctoring process and
    schedule; this is a confidential process so it is important to abide by FERPA guidelines, may need to serve as a proctor at times
  • Develop routable forms (using Jadu) to support student requests
  • Assist with professional development requests and registrations and travel authorizations

Administrative Support-25%

  • Coordinate assessment orders (Strengths and IDI for CLI courses - order codes, distribute results, troubleshoot)
  • Assist in Data Collection and Assessment (including data within RaptorLink)
  • Assist in preparing incoming students' records (APAS printing) for New Raptor Advising and Registration
  • Coordinate Ucard distribution
  • Support logistics behind mock interviews twice annually
  • Support the food pantry and serve on the food committee (food pantry group)

Programming Support-20%

  • Serve on the planning committee for Bridge/New Raptor Ready Week and New Raptor Advising and Registration
  • Assist with Canvas Site Content Management (New Raptor Registration and Advising, Student Staff Training, Student Success Coach Training Materials)
  • Assist with room and technology needs
  • Support logistics for room set-up and event preparation
  • Resource fair communication and logistical support
  • Assist with transportation reservations for the unit

Communication and Marketing-10%

  • Assist with student communication through the Raptor Report, announcements, event advertising, special event advertising, promotional materials, and more, at the direction of the AVC and with consultation from Marketing and Communications
  • Support Zoom events (while moderators are in session, set-up breakout
    rooms behind the scenes)

Career Development & Training-5%

  • Attend regularly scheduled SSEE Meetings
  • Attend regularly scheduled career development and diversity meetings
  • Participate in special projects and committees as needed

Other Duties as assigned 5%

Days and Schedule
Most work days are Monday - Friday with limited evening and weekend commitments. Schedule flexibility is available, including some off-site/remote flexibility, with an
expectation to work on campus at least 80% of the time (four days per week).

Qualifications

Qualifications
Candidates must have the following minimum qualifications:

  • BA/BS with at least two years of experience or a combination of related education and experience totaling six years; position involved comparing, verifying, and
    reconciling data to help the team achieve overall objectives.

Preferred

  • Master's degree
  • Experience in Google applications (including Calendar, Documents, Forms, and Sites)
  • A demonstrated commitment to diversity, equity, and intercultural competencies.
  • Familiarity with equity-minded strategies for supporting the academic success and well-being of students
  • Demonstrated experience and understanding of working with private student data and confidential information
  • Experience tracking and interpreting data relevant to their work and using that information for work and process improvement
  • A commitment to knowledge creation and research in higher education
  • Familiarity with PeopleSoft system or comparable student records database
  • The desire and ability to work in a collaborative, team environment
  • An innovative mindset and the ability to operate in a sometimes-ambiguous environment
  • The ability to learn and disseminate detailed information using a high level of interpersonal skills
  • Excellent oral and written communication skills
  • Self-motivation, excellent time management, and organization skills
  • Experience utilizing a diverse range of technologies
  • Capacity to work occasional evenings and weekends

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

How to Apply
Active review of applications will begin immediately and will continue until the position is filled. Applications must be submitted online and may be accessed at
https://r.umn.edu/about-umr/employment-opportunities. Applicants must attach a resume or curriculum vitae to the online application and may also be requested to
submit: (1) a cover letter, and (2) a statement of applicant's commitment to supporting diversity and inclusion. For more information, e-mail umrhr@r.umn.edu.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota Rochester (UMR)

The University of Minnesota Rochester (UMR) offers distinctive health sciences education to prepare students for a broad spectrum of current and emerging careers, ranging from patient care to pure and applied research. Serving more than 750 students in the heart of downtown Rochester, UMR is "recoding the DNA of learning" through individualized experience, personal growth, community engagement, and an integrated health sciences curriculum for tomorrow's health professionals.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

Our Vision is to transform higher education through innovations that empower graduates to solve the grand health challenges of the 21st century. In this vibrant context, students are at
the center of all we do - including faculty research focused on the efficacy of educational innovation. By offering a distinctive health sciences education, UMR prepares students for a
broad spectrum of career pathways including patient care; resilience, wellbeing and mental health; health care research and discovery; global health and public policy;
emerging health technologies; and the business and leadership of healthcare.

In its second decade of serving students, the campus community currently serves more than 900 undergraduate and graduate students in the heart of downtown Rochester.
Through creative partnerships, this campus continues to grow in size and influence. At UMR, relationships and research drive student success. Our strategic growth plan has been aligned with the University of Minnesota System strategic plan (MPact 2025) establishing key metrics and aspirations. Learn more about UMR.

Administrative Associate for Student Services job in  Rochester,   Minnesota  at University of Minnesota | Search Jobs Nearby or Remote Jobs (2024)
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